Privacy Policy
Your privacy is extremely important to us, and maintaining your trust and confidence is one of our top priorities. At Bank of India Investment Managers Private Limited (“BOIMF”), we respect your right to keep your personal information confidential and understand your preference to avoid unsolicited communications.
We understand that investors/customers/clients have right to privacy and acknowledge that investors/customers/clients visiting our website/mobile application are concerned about the privacy of information.
At Bank of India Mutual Fund/Bank of India Investment Managers Private Limited, we recognise that the lawful and correct treatment of personal data is very important to maintain investor's confidence. It is our endeavor to ensure that any personal data that we collect, process, record or use in any way whether it is held on paper, on computer or other electronic media will have appropriate safeguards in place to comply with our obligations of confidentiality and privacy.
We have established policies and procedures concerning the collection, use and security of your information that will help protect your privacy. Our privacy policies are designed to help us serve our investors/customers/clients while maintaining strict privacy and security standards.
As a prospective buyer or investor, your information will be collected and maintained by us. We may gather your details from various sources, including KYC documents, information provided during the application or enrollment process, and through our landing pages during online campaigns. Additionally, we may receive information about you from third parties and develop further insights based on our transactions and interactions with you. Information may also be obtained through physical forms and via internet technologies such as our website or mobile application.
In accordance with SEBI guidelines, we are required to retain the data of investors who invest or transact with us for a minimum period of eight years.
We request all investors, clients, and customers to carefully read our “Policy on Privacy and Security of Information” for further details on how your information is handled and protected.
The Policy
Bank of India Investment Managers Private Limited (‘AMC’), a Company incorporated under the Companies Act, 1956, has been appointed as the Investment Manager to the Schemes of Bank of India Mutual Fund. Bank of India Trustee Services Private Limited (Trustee Company) is the Trustee to the Mutual Fund. Bank of India is the Sponsor of the Mutual Fund.
This Privacy Policy outlines how Bank of India Investment Managers Private Limited collects, uses, shares, and safeguards the personal information of individuals who access or use our website, investor portal, and mobile application ("Platforms"). We are committed to protecting your privacy and ensuring the confidentiality and security of your personal data.
The AMC either directly or through third party service providers engaged by the AMC (Service Providers) such as the Registrar and Transfer agents collects, receives, possesses, stores, deals or handles information received from investors/client/customers whether existing or prospective.
Such information can be personal and sensitive in nature as per the indicative list given below:
| For Website | For Investor's Transactional Portal | For Mobile App Users |
|---|---|---|
Feedback / Compliant / Observations
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|
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The aforementioned information is being collected to process the investment applications and to also ensure safe subscriptions/redemptions through points of acceptance in physical form, website, online portals, Automated Teller Machines and such other mode. The AMC may also call the investors to inform them with respect to the other products or services offered by the AMC. The said information is also being collected to be compliant with the Know Your Client (KYC) norms under the Prevention of Money Laundering Act, 2002, (PMLA), the rules issued thereunder, and guidelines and circular on Anti- Money Laundering issued by SEBI and SEBI (Mutual Funds) Regulations, 1996 as amended till date.
The aforesaid information is the basis of our ability to provide investors/clients/customers with good, qualitative, timely and efficient service, while also keeping the information and data provided totally secure and confidential.
We endeavour to have suitable technical, operational and physical security controls and measures to protect investors/customers/clients personal/sensitive data or information that are commensurate with the nature of our business at all times.
We permit only authorized employees who are trained and NISM certified, to have access to aforesaid information. We would ensure to enter into suitable terms with third party service providers in order to protect client confidentiality and follow a non-disclosure or restricted disclosure policy. Further, the employees who violate the privacy and confidentiality promise shall be subjected to disciplinary action.
We shall reveal only such information to external authorities as may be found relevant and necessary in order to comply with the applicable laws of the land and to third party service providers to ensure smooth functioning of the activities as may be prescribed under applicable laws like Registrar and Transfer Agents/distributors/banks/sub-brokers/call-centers/custodians/depositories and such other entities/persons. By using our website/mobile application or by agreeing to transact with us, you agree to the above sharing of information during your relationship with us. We may also be required from time to time to disclose investors/customers/clients personal information to governmental or judicial bodies or agencies or our regulators based on their requirement to comply with the applicable laws including cyber laws. In addition to the above we may also use the information shared by investors/clients/customers to contact investors/clients/customers regarding the products and services offered by us and seek feedback on the services provided. Further, such information may also be used by us to generate statistics and reports and/or to protect and defend the rights, interest and property of the Mutual Fund, AMC, Trustee Company, Sponsors & its affiliates and directors and/or to enforce legal rights or provisions of the Scheme related Documents of the Mutual Fund viz. Scheme Information Document (SID), Statement of Additional Information (SAI) and Key Information Memorandum (KIM). Further, it may be noted that Internet Protocol (IP) addresses, browser supplied information and site session information may be recorded as part of the normal operations and for security monitoring purposes.
Nevertheless, it is our foremost endeavour to ensure that the Customer’s Privacy is protected at all points in time. The customers/clients (whether existing/prospective) must ensure to recheck the information or data being provided to the AMC or any person acting on its behalf. In case if any of the data/information is found to be inaccurate or incorrect, the same shall be informed to the AMC for immediate amendment. The AMC and any person acting on its behalf shall not be responsible for the authenticity of the personal information or sensitive personal data or information supplied by the customers/clients (whether existing/prospective).
Cookies and Tracking
We use cookies and similar technologies to improve user experience and analyze site usage. You can manage your cookie preferences through your browser settings.
Investors/ Customers/ Clients shall not be covered by the terms of this Policy if they access other websites using links from this website.
Further, despite our efforts to protect investors/customers/clients privacy, if unauthorized persons breach security control measures and illegally use such sensitive/personal data or information, the Mutual Fund, AMC, Trustee Company, Sponsors and its affiliates and directors shall not be held responsible/liable.
Amendments/Modifications
This Privacy Policy available on our website/mobile application is current and valid. However, the AMC reserves the right to amend/modify any of the sections of this policy at any time and the clients/customers/investors are requested to keep themselves updated for changes by reading the same from time to time.
Retention of information/data
It may be noted that we may retain the data as may be provided by the client/investors/customers till such time as may be provided under the law and as required to efficiently provide service to the clients/investors/customers.
Grievance redressal
If investors/customers/clients have any concerns relating to their personal and sensitive information they may be addressed to the Data Privacy Officer of Bank of India Investment Managers Private Limited, at beena.more@boimf.in / service@boimf.in. For more details please refer to the Scheme related documents available on our website viz. www.boimf.in.
Investors/clients/customers shall have expressly consented to the terms of this Policy if they enter and use this website/mobile application or provide any information while transacting with us.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us at:
Bank of India Investment Managers Private Limited
Name:Ms. Roshni Pawar
Designation: Investor Relation Officer (IRO)
Contact Number: +91-22-61249024
For Escalation:
Name: Ms. Beena More
Designation: CISO
Email: beena.more@boimf.in / service@boimf.in.
Phone: 022-61249000
Address: B/204, Tower 1, Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai - 400013.
This Privacy Policy complies with applicable laws, including the Information Technology Act, 2000, and associated rules in India, as well as global privacy standards where relevant.
